NAV

Giosg’s Domains and IP addresses in use

Giosg’s public IP addresses

From 24th of February 2020 to 15th of May 2020 the following IP addresses shall be considered as Giosg public addresses.

Host IP Purpose
service.giosg.com 5.9.235.235
176.9.141.35
HTTP(s) traffic
api.giosg.com 5.9.235.235 HTTP(s) traffic
messagerouter.giosg.com 5.9.225.163 HTTP(s) / Websocket traffic
out.giosg.com 176.9.141.35 Connections from giosg to out

From the 15th of May 2020 Giosg infrastructure will undergo a change in load balancing model, so IP addresses of all domains mentioned above will be dynamically picked from the following subnets and may change without preliminary notice in bounds of the following subnets:

Subnet
178.63.128.64/29
178.63.179.192/29
178.63.219.112/29
178.63.227.216/29

If your organization is using outbound IP filtering, please add all the IP addresses and subnets listed above to the outbound firewall’s allowed IP list in order to use Giosg services.

If your organization has set up a service accepting HTTP queries from Giosg in automated manner (e.g. webhooks), please allow also inbound traffic coming from out.giosg.com domain’s IP address(es) to that service.

In the interval of 24.02.2020 to 15.05.2020 out.giosg.com will be resolved to the address 176.9.141.35.
After 15.05.2020 the IP addresses for out.giosg.com will be picked dynamically from the above mentioned subnets and may be a subject to change without preliminary notice in bounds of the above mentioned subnets.

In case your firewall/IPS supports filtering based on domains rather than IP addresses, please allow outbound traffic to the domains mentioned above and inbound traffic from out.giosg.com for the services requiring that.

Giosg CDN domains in use

For the sake of better speed of loading, Giosg is serving its static files from CDN.
Also, all the user-defined interactive content as custom chat windows and interactions are served from the unique subdomains to avoid XSS attacks.

Domain Purpose
static.giosg.com CDN address for static file delivery
cdn.giosgusercontent.com CDN address for user asset delivery
*.interactions.giosgusercontent.com CDN address for interaction iframes. Each interaction has its own subdomain expressed with its UUID.
*.clients.giosgusercontent.com CDN address for company-defined chat window iframe. Each window iframe has its own subdomain expressed with company numeric ID.