Giosg’s Domains and IP addresses in use
Giosg’s public IP addresses
From 24th of February 2020 to 15th of May 2020 the following IP addresses shall be considered as Giosg public addresses.
|messagerouter.giosg.com||220.127.116.11||HTTP(s) / Websocket traffic|
|out.giosg.com||18.104.22.168||Connections from giosg to out|
From the 15th of May 2020 Giosg infrastructure will undergo a change in load balancing model, so IP addresses of all domains mentioned above will be dynamically picked from the following subnets and may change without preliminary notice in bounds of the following subnets:
If your organization is using outbound IP filtering, please add all the IP addresses and subnets listed above to the outbound firewall’s allowed IP list in order to use Giosg services.
If your organization has set up a service accepting HTTP queries from Giosg in automated manner (e.g. webhooks), please allow also inbound traffic coming from
out.giosg.com domain’s IP address(es) to that service.
In the interval of 24.02.2020 to 15.05.2020
out.giosg.com will be resolved to the address
After 15.05.2020 the IP addresses for
out.giosg.com will be picked dynamically from the above mentioned subnets and may be a subject to change without preliminary notice in bounds of the above mentioned subnets.
In case your firewall/IPS supports filtering based on domains rather than IP addresses, please allow outbound traffic to the domains mentioned above and inbound traffic from
out.giosg.com for the services requiring that.
Giosg CDN domains in use
For the sake of better speed of loading, Giosg is serving its static files from CDN.
Also, all the user-defined interactive content as custom chat windows and interactions are served from the unique subdomains to avoid XSS attacks.
|static.giosg.com||CDN address for static file delivery|
|cdn.giosgusercontent.com||CDN address for user asset delivery|
|*.interactions.giosgusercontent.com||CDN address for interaction iframes. Each interaction has its own subdomain expressed with its UUID.|
|*.clients.giosgusercontent.com||CDN address for company-defined chat window iframe. Each window iframe has its own subdomain expressed with company numeric ID.|